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iceCUBED - General
How To ?
How To Sign Up / Register
How To Reset A Password
How To Make A Deposit (RECEIVE FUNDS)
How To Make A Withdrawal (SEND FUNDS)
How To Cancel A Deposit Request
Why is the bitcoin price different from the Google price?
What Is FIAT Money?
How do I Download a Copy of my Transactions?
Do You Have A Mobile App?
How is the Affiliate Commission Calculated?
My Balances Widget
Trade Fees Widget
Share and Latest News Widget
See all 11 articles
iceCUBED - Deposits and Withdrawals
What is a TXR?
How Long Does It Take To Process Crypto Withdrawals?
What Are Confirmations?
What Times Are Your Batch Runs?
How Do I See My Transaction History ?
See all 8 articles
What are your FIAT deposit and withdrawal fees?
How To Make A Rand (ZAR) Deposit
How Long Do Rand (ZAR) Deposits Take?
Why Is My Rand (ZAR) Deposit Not Available Yet?
Instant, FNB to FNB EFT's
How Long Do Rand Withdrawals Take?
See all 6 articles
My ETH withdrawal does not show on the Blockchain
How to withdraw ETH to your Ledger Nano S
What Is My Bitcoin Address?
How do I Withdraw / Send Bitcoin?
How to fix failed Litecoin withdrawals to your Trezor
Bitcoin Cash (BCH)
Why can I not withdraw my Bitcoin Cash to CashAddr
How Do I Deposit (Receive) Niara (NGN) ?
How Do I Withdraw (SEND) Naira (NGN)?
What Is The Minimum Withdrawal Amount For Naira (NGN)?
How Do I Find My VoguePay ID / Username?
Monero (XMR) Payment IDs & Integrated Addresses
How do I store my ADA Tokens?
How do I Withdraw/Send Cardano (ADA)?
How do I Deposit/Receive Cardano (ADA)?
iceCUBED - Trading
What Are The Different Markets/Trading Pairs Offered On ICE³X
How To Place / Create A BUY Limit Order
How To Place / Create A SELL Limit Order
How To Cancel An Order
What Are Partially Filled Orders ?
See all 12 articles
iceCUBED - Wallets
Can I Store My Coins On The Exchange And Are They Safe ?
Does ICE³X support hard forks and coin drops?
What Wallet Do I Use for ADA?
Ledger Hardware Wallet
Trezor Hardware Wallet
iceCUBED - Security & Compliance
How do I change my bank details?
Foreign Exchange Controls in South Africa
My trading account is locked, I can not log into the helpdesk portal
Checking and Terminating Sessions
2 Factor Authentication
I have a problem setting up and using the Two-Factor Authentication, the error says "invalid confirmation code".
How to enable 2 Factor Authentication
Terms and Conditions
iceCUBED - Account Verification
Why Do I Need To Verify My Account?
How To Verify Your Account
How to Take a Selfie for Identity Verification
How to Verify Your Account Using Your Phone Number
ID Verification (Individual)
ID Verification (Business)
iceCUBED - Service Desk Help
Helpdesk Operating Hours
Why Is The Helpdesk, Blog & Exchange On Different Domains?
Why do I always go through to voicemail when I call the iceCUBED helpdesk?
I left a voice mail and have not received any response?
Where do I find my helpdesk ticket reference?
See all 7 articles
Using the Service Desk
Using the Service Desk
How to Add Your Twitter Account to Your ICE³X Help Desk Portal Account