To send ADA to your wallet or another address, you need to create a Withdrawal Request from your ICE³X account.

Here's how to do it in a few simple steps:

  1. Go to your Account
  2. Click on the Withdraw Link next to Your ADA Balance
  3. Enter the Amount and Address to which you want to withdraw/send your ADA to and Click WITHDRAW
  4. Satisfy yourself that you have double checked the details, the click on the green SEND button to generate a hash token that will be sent to you via email.
  5. Go to your inbox and click CONFIRM, to accept the withdrawal request or copy and paste the hash token in the field next to the send button.
  6. Now enter your 2 factor authentication code if enabled and click CONFIRM

Your withdrawal has now been done and the receiving address should receive the funds within 10 - 30 minutes*


PROTIP: Protect your account with 2 Factor Authentication for your own security. This will guarantee that you are the only person logging into your account. 


* Subject to operational, security or network restrictions that may apply. Withdrawals may need to be authorised by a member of staff. If you have 2 factor authentication enabled, this will automatically authorise your withdrawal and you will not have any delays.