General FAQ

Frequently asked questions that relate to account verification.

Why Do I Need To Verify My Account?
The Financial Intelligence Centre Act 38 of 2001 requires all financial institutions (banks, exchanges, building societies, etc) to complete KYC (Know Your ...
Fri, 21 Aug, 2020 at 10:18 AM
How To Verify Your Account
The first step for account verification is to complete your personal details here ( Once you have completed this and cli...
Wed, 30 Oct, 2019 at 3:42 PM
How to Take a Selfie for Identity Verification
Most exchanges require a high quality scan or photograph of your ID book or passport as proof of ID. It is very common for an exchange to also ask for you t...
Wed, 24 Feb, 2021 at 10:47 AM
How to Verify Your Account Using Your Phone Number
You can achieve a level 1 account which will allow you to withdraw up to 0.014 BTC from your account just by verifying your phone number. Once you hav...
Fri, 21 Aug, 2020 at 10:18 AM