General FAQ
You can update your banking details by logging a support ticket, via the iceCUBED Service Desk. You need to attach a recent copy of your new bank statem...
Mon, 10 Jul, 2017 at 11:42 PM
South Africa have a pretty strict foreign exchange control policy in place. (with good reason, otherwise I think we would be paying for a few more luxury sw...
Wed, 13 Apr, 2016 at 2:00 PM
We keep the support portal and trading platform in completely separate environments. When logging into the support portal, you can use your ice3x.com login ...
Wed, 8 May, 2019 at 12:13 PM
You can see all your active sessions on the “Accounts” page under the “Sessions” tab. If you see a suspicious or unnecessary session and want to cl...
Thu, 11 Oct, 2018 at 5:56 PM